Get help without leaving the matchday flow

Email support@footilix.com and include the device, platform, and what happened.

For account export, deletion, or privacy-specific issues, email privacy@footilix.com.

• The page or section you were on, such as Match Day, Teams, Ask, or World Cup Museum.
• What you tapped or expected to happen next.
• Your device, browser or phone model, and app version if you have it.
• A screenshot or short screen recording if the issue is visual.

Footilix support covers the public web experience and the mobile app. Tell us which surface you were using so we can reproduce the issue faster.

During high-traffic moments, some pages may intentionally fall back to cached or reduced live data. If that is what you saw, include the route and time.

Keep the trust and recovery routes one tap away whenever you need them.